Reseller Support Reseller Support is staffed 24 hrs a day. The servers are monitored 24 hours per day. If something goes wrong with a server "and it does" it will probably be fixed before you are even aware there is an issue.
Reseller Customer Support
These are issues that generally relate to reseller customer support problems. These will be dealt with on a case by case basis as they enter our Help Desk System. Resellers can escalate an issue at any time.
How Do I Get Support
When you login to your account using the Cutomer Login section then another menu will be loaded. This will have links to the Support Section.